Find Your Order History

To view your Order History:

  1. Log in to your account on soundstrue.com
  2. Once you log in, your order history will appear. If you do not see your order history, the options to choose from include order history, address book, and payment plans.  
    • Please note the My Library and Membership option will either require you to enter your email address to receive a verification to log in.  
  3. Find the order you are wanting to view and click on the order number.  

To print out a copy of your order(s), please do the following:

  1. Please contact Customer Service, support@soundstrue.com, if you are unable to locate your order confirmation.  Order confirmations are immediately emailed after an order is placed and may arrive in an inbox, spam, or junk folder.  
    • We can not alter an original order confirmation but we can send another one or send you a paid invoice, which will contain the same information listed in an order confirmation.  

Note:  If you do not already have a soundstrue.com existing account and signed up for Sounds True ONE Membership, please refer to your Sounds True confirmation email for a record of your initial membership purchase and payment details.

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