To view your Order History:
- Log in to your account on soundstrue.com
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Once you log in, your order history will appear. If you do not see your order history, the options to choose from include order history, address book, and payment plans.
- Please note the My Library and Membership option will either require you to enter your email address to receive a verification to log in.
- Find the order you are wanting to view and click on the order number.
To print out a copy of your order(s), please do the following:
- Please contact Customer Service, support@soundstrue.com, if you are unable to locate your order confirmation. Order confirmations are immediately emailed after an order is placed and may arrive in an inbox, spam, or junk folder.
- We can not alter an original order confirmation but we can send another one or send you a paid invoice, which will contain the same information listed in an order confirmation.
Note: If you do not already have a soundstrue.com existing account and signed up for Sounds True ONE Membership, please refer to your Sounds True confirmation email for a record of your initial membership purchase and payment details.