At Sounds True, we support your personal transformation journey every step of the way. If you’ve recently canceled a membership or requested a product refund, you may wonder about ongoing access to your digital library. This guide explains what happens to your SoundsTrue.com content after a cancellation or refund and how to ensure continued access to your purchased materials.
Understanding Digital Library Access
All books, audio programs, and online courses you’ve purchased remain in your SoundsTrue.com digital library—regardless of membership status. Even if you cancel your ST1 Membership or request a refund on select content, access persists for all individual purchases not refunded, ensuring you retain lifetime access to transformative resources.
Steps to Cancel Membership or Request Refund
- Log in to your SoundsTrue.com account.
- Navigate to your account dashboard and find order history.
- Contact customer support with your order details to request cancellation or a refund.
- Ensure you meet eligibility (at least 50% course completion for refund requests, per the satisfaction guarantee).
What Changes After Membership Cancellation
After canceling your ST1 Membership, premium or exclusive member benefits will deactivate. However, all your previously purchased books, audio programs, and courses will still appear in your Digital Library. Membership cancellation does not remove access to paid content; only membership features (like discounts and exclusive offers) are affected.
Refund Policy Insights
- Refunds are available after at least 50% course completion, ensuring program satisfaction.
- Check individual product pages for specific refund terms—some exclusions apply.
- Refunded items are removed from your digital library.
Conclusion: Accessing Your Sounds True Content
Your journey with Sounds True continues, even after adjusting your membership or completing a refund. Individual purchases remain accessible, while only refunded materials or membership benefits are removed. For further support or to clarify specific account questions, our compassionate customer service team is always ready to help you make the most of your spiritual library.