How do I cancel my Sounds True ONE Membership?
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If you signed up for the Sounds True One Membership you can cancel at any time.
- To cancel your subscription, please login to your Sounds True One account.
- Select Settings > Your profile > Membership > Cancel Membership
Monthly and yearly membership cancellations will have access to the subscription until the end of your specific term when canceled after 30 days.
SOUNDS TRUE ONE MEMBERSHIP REFUNDS (Purchased directly from Sounds True)
We allow refunds for up to 30 days from the initial subscription date.
Please email membership@soundstrue.com with SOUNDS TRUE ONE MEMBERSHIP REFUNDS in the subject line.
Please make sure to provide the following information:
- Your first and last name
- Order number (if available)
- Postal code
- Phone number or email
- Reason for requesting a refund
SOUNDS TRUE ONE MEMBERSHIP REFUNDS (Purchases from Google Play, Apple, or other Third Party)
NOTE: Memberships purchased through Google Play or Apple must be canceled on your device within the area you manage your subscriptions on all device applications.
- For managing Apple subscriptions, click here.
- For managing Google Play subscriptions, click here.
If you wish to unsubscribe from Sounds True One emails, please click here for instructions.