Sounds True Important Info:
- Sounds True Return Policy can be viewed here
- Sounds True 100% Satisfaction Guarantee can be viewed here
- Sounds True Full Promotional Details can be viewed here
RETURN OF HARD GOODS
In the event you need a refund, we will honor any order placed with us within 365 days from
the order date. Original shipping charges will not be refunded. For all physical product refund requests, please contact Sounds True Customer Service via phone, email, or chat on our website.
SOUNDS TRUE ONE MEMBERSHIP REFUNDS
We allow refunds for up to 30 days from the initial subscription date. Please email membership@soundstrue.com with SOUNDS TRUE ONE MEMBERSHIP REFUNDS in the subject line.
Please make sure to provide the following information:
- Your first and last name
- Order number (if available)
- Postal code
- Phone number or email
- Reason for requesting a refund
RETURNS OF DIGITAL AUDIO, VIDEO, AND EBOOK PRODUCTS
We allow refunds for any order placed with us within 365 days from the order date. Please email support@soundstrue.com with DIGITAL PRODUCT REFUNDS in the subject line
ONLINE COURSE REFUNDS
We unconditionally guarantee your satisfaction with all Sounds True products for one year when purchased via our website. If you complete 50% of a course and are not 100% satisfied with your purchase, please email support@soundstrue.com with ONLINE COURSE REFUNDS in the subject line to request a refund.
EVENT REFUNDS
Each event will have a refund policy tailored to that particular event and event venue. As such, please find the event refund policy listed on the individual event page.
IN-DEPTH PROGRAM REFUNDS
Given the unique nature of the Sounds True In-Depth Programs, each program has its own
refund and cancellation policy, and a full refund cannot be guaranteed. Our team is happy
to discuss options with you. Please see below for contact information.
- For inquiries related to the Mindfulness Meditation Teacher Certification Program, please
write to mmtcp@soundstrue.com - For inquiries related to the Inner MBA program, please write to innermba@soundstrue.com
- For inquiries related to the Healing Trauma Program, please write to htp@soundstrue.com
PURCHASES FROM THIRD-PARTY VENDORS
All purchases from third-party vendors (Amazon, Apple, Google, etc) are subject to their terms and conditions. Please contact the vendor directly as we cannot assist or address their various refund policies.
OTHER COMPANY PRODUCTS SOLD BY SOUNDS TRUE
Sounds True sometimes offers products not manufactured by Sounds True. For these items, we indicate the warranty period in the product description which can be different than Sounds True’s return policy period. Please verify your product meets these specific timeframes for all refunds.