Placing an Order Online (ST)

Sounds True One web purchases:  


      • To access the shop please click on "My Library"
      • You will then select the "Shop" tab
      • You will be redirected to to make purchases from our many offerings 
      • Note:  To access your digital purchases
  1.  Sign into the Sounds True One on desktop by visiting OR downloading the app on your iOS or ANDROID mobile device.
  2. Enter the email address used to purchase your product or create your account. 
  3. Log in with the access code you receive from us via email. Be sure to check your spam or junk folder if you did not receive the email.
  4. Once you are logged in then go to “My Library” to find your product.
  5. Click the action item such as Go to Course, Watch, or Listen Now
    • website purchases:

  • On, once you select the item(s) you wish to purchase, click add to cart.  
  • Once all items have been added to your cart, proceed to checkout.  
  • Select a shipping method if the item is a physical item shipping to you. If the item is a digital item, it will appear in your Sounds True Digital Library after purchase, so the next step is to enter your payment information.
  • Review your address information, then click “PAY NOW”
  • The last step is to click “COMPLETE ORDER."  Once this option is selected, no changes can be made to the order.  Once an order is accepted, it cannot be changed.

Note: Be sure to confirm your billing and shipping addresses.  

Order History and Payment Details:  

Locating complete order history and purchase payment details for and/or Sounds True ONE

  • Please visit by clicking here and selecting the person icon to login
  • Once logged in, you will select “My Account”
  • Please then click the tab labeled “Order History”
  • You can now see your order numbers, date of purchase and order totals
  • Note:  If you do not already have a existing account and signed up for Sounds True ONE Membership, please refer to your Sounds True confirmation email for record of your initial membership purchase and payment details.
Was this article helpful?
0 out of 0 found this helpful