Sounds True Satisfaction Guarantee


We unconditionally guarantee your satisfaction with Sounds True products for up to one
year when purchased from Sounds True, excluding events, in-depth programs, and Sounds True ONE membership which are subject to unique refund policies as outlined in our refund policy.

If a Sounds True product fails to meet your expectation for any reason, simply contact Sounds True customer service for a refund. For items purchased from Sounds True which are manufactured by other companies, we indicate the warranty period in the product description.   For purchases from other vendors like Apple, Google, or Amazon, please refer to their terms and conditions upon purchase.

Please note: Due to credit card fraud protection policies, refund requests over 120 days from purchase date will be refunded via a paper check (in US dollars) and mailed to the billing address on file or applied as a credit on account. 

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